Our services
Consultancy Services
Operational excellence
- Workflow and process optimisation
- Equipment and kitchen layout advisory
- Job and workflow redesign with grants support
- Internal audit or inspections for continual improvement
- Build resilience and compliance in your operations
Food safety, certification & licencing
- SFA licencing & regulatory guidance for facility and process setup
- Food Safety Management Systems (FSMS) development
- HACCP, ISO 22000, and FSSC 22000 implementation
- Preparation and submission of FSMS and internal documentation
- Audit preparation for operation and food safety personnel
Quality assurance & compliance
- Quality Assurance and Quality Control (QA/QC) systems
- Review and update of SOP for best practices and standards
- Supplier audits to ensure compliance across your supply chain
- Labelling requirement for allergens, nutrition, or claims
- Food Import/export regulatory guidance
Research & development (R&D)
- Culinary, nutrition, and process-focused R&D
- Product creation, improvement, and reformulation
- Shelf-life assessment and validation studies
- Design and run basic sensory evaluations tests
- Technical input on scaling up production and recipes
Training Services
Food safety and hygiene training
- Exclusive food safety and hygiene awareness training
- Refresher sessions to align teams with food safety standards
- Practical, on-site application of good hygiene and handling practices
- FSMS knowledge to support audit and inspection readiness
SOP and daily operations training
- SOP walkthroughs for teams to understand and apply procedures correctly
- Review and adaptation of training materials to match real tasks of the job
- Coaching plans tailored to your operations, team structure, and pace
- Integration of SOPs into daily routines with minimal disruption
Workplace learning and capability building (up to 90% funding)
- On-the-job training (OJT) blueprints
- Custom learning journeys designed for your operational needs
- Role redesign and staff development for new processes or tools
- Program aligned with WSQ standards and industry frameworks
- Capability-building for team leaders and supervisors
Support Services
Implementation and hands-on support
- One-off on-the-ground engagement
- Limited-time integration for key projects or transitions
- Troubleshooting sessions to resolve compliance or operational challenges
- Custom support arrangements based on your operational situation
- Practical help where internal capacity is limited or stretched
Fractional support
- Embed an expert in your team for only as long as you need
- Flexible hours based on project scope, budget, or business cycles
- Strategic oversight for compliance, audits, or process improvement
- Support for key steps like expansions, transitions, or team restructuring
- Ideal for SMEs that need a specialist without the full-time cost